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The CompTIA A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.
CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians. More than 700,000 people worldwide have become CompTIA A+ certified since the program’s inception in 1993.
Two exams are necessary to be certified: CompTIA A+ Essentials, exam code 220-701; and CompTIA A+ Practical Application, exam code 220-702.
CompTIA A+ Essentials measures the necessary competencies of an entry-level IT professional with a recommended 500 hours of hands-on experience in the lab or field. It tests for technical understanding of computer technology, networking and security, as well as the communication skills and professionalism now required of all entry-level IT professionals Comptia video training.
CompTIA A+ Practical Application is an extension of the knowledge and skills identified in CompTIA A+ Essentials, with more of a “hands-on” orientation focused on scenarios in which troubleshooting and tools must be applied to resolve problems.
The CompTIA Network+ certification is the sign of a competent networking professional. It is an international, vendor-neutral certification that proves a technician’s competency in managing, maintaining, troubleshooting, installing and configuring basic network infrastructure.
Since its introduction in 1999, more than 235,000 people have become CompTIA Network+ certified. Microsoft includes CompTIA Network+ in their Microsoft Certified Systems Administrator (MCSA) program, and other corporations such as Novell, Cisco and HP also recognize CompTIA Network+ as part of their certification tracks.
Although not a prerequisite, it is recommended that CompTIA Network+ candidates have at least nine months of experience in network support or administration or academic training, along with a CompTIA A+ certification.
For IT professionals requiring re-certification:
The newest version of the CompTIA Network+ certification exam was launched in early 2009. IT professionals who are encouraged or required by their employers to remain current on their certifications have two options: They can take the new version of the exam, or they can take the CompTIA Network+ bridge exam, which covers the new objectives. The test, exam code BR0-002, is a 60-minute, 50-question test. A passing score is 500 on a scale of 100-900.
Only professionals who are currently CompTIA Network+ certified under the 2005 objectives are eligible to become CompTIA Network+ 2009 certified by taking the bridge exam.