C2070-984 IBM Case Manager V5.2 Solution Designer

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Test information:
Number of questions: 61
Time allowed in minutes: 120
Required passing score: 57%
Languages: English

The test contains six sections, totaling 61 multiple-choice questions. The percentages after each section title reflect the approximate distribution of the total question set across the sections.

Section 1 – Planning and Architecture (16%)
Demonstrate understanding of IBM Case Manager Architecture
Identify solutions best addressed by Case Manager
Identify minimum installation requirements
Identify key differences between development and production environments
Identify integrated products and add-on software capabilities including licensing

Section 2 – Designing a Case Solution (44%)
Demonstrate an understanding of the Case Manager object model
Demonstrate an understanding of Case Builder and its Artifacts
Demonstrate an understanding of Case Task and Process Fragments
Demonstrate an understanding of the Page Designer
Demonstrate an understanding of IBM Content Navigator integration
Demonstrate an understanding of the security model
Demonstrate the use of IBM Case Manager bundled components
Demonstrate knowledge of using Case Operations Component

Section 3 – Deploying and Testing a Case Solution (8%)
Demonstrate an understanding of the deployment structure and its limitations
Demonstrate knowledge of project areas
Demonstrate knowledge of using the Case Manager Administration Client

Section 4 – Extending a Case Management Solution (16%)
Demonstrate knowledge of integrating custom widgets, business rules and reporting
Identify IBM capabilities to extend Case Manager capabilities
Identify integration scenarios between IBM BPM and Case Manager
Demonstrate an understanding of building a custom application using REST service and JavaScript APIs

Section 5 – Solution Migration (8%)
Understanding of the uses for Case Manager Configuration Manager, Case Manager Administration Client and FileNet Deployment Manager
Demonstrate an understanding of requirements and steps to deploy to production
Demonstrate an understanding of configuring security in a production environment

Section 6 – Business Metrics and Analytics (8%)
Demonstrate knowledge of using Case Analyzer
Demonstrate knowledge of using Case Monitor and Cognos RTM
Demonstrate knowledge of using Content Analytics with Enterprise Search

IBM Certified Solution Designer – Case Manager V5.2

Job Role Description / Target Audience
This certification test certifies that the successful candidate has the knowledge to create the theoretical and/or detailed technical design of an application, solution, and infrastructure using IBM Case Manager v5.2 (ICM). Provide expertise to evaluate and choose between alternatives; assist with balancing costs with capabilities and priorities. Identify products / technologies / processes to be included, and determine points of required integration and customization. Identify sizing and capacity issues, as well as conflicts with existing processes or environments.

Recommended Prerequisite Skills
Before preparing for this certification, the following knowledge and skills are recommended and assumed:

Knowledge of IBM Case Manager
Knowledge of P8 Administration
Knowledge of P8 Case Foundation
Knowledge of P8 Content Manager
Knowledge of supported Application Servers
Knowledge of Content Navigator
Knowledge of Cognos RealTime Monitoring
Knowledge of IBM Content Analytics


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